Personal data

Grands Lacs Tourist Office has computer resources designed to send you information and promotional offers, only if you agree, for the destination of Biscarrosse, Sanguinet, Parentis en Born, Ste Eulalie en Born, Gastes Lüe and Ychoux. The information stored is reserved exclusively for use by the Grands Lacs Tourist Office.

In compliance with article 13 of the ‘General Data Protection Regulation’, you have the right to access, correct and delete your personal information, which you can exercise by contacting the Grands Lacs Tourist Office at: 55 Place G. Dufau – BP 10001 40602 BISCARROSSE CEDEX, Tel.:+33 (0)5 58 78 20 96 or by e-mail through our contact form. The data will be kept for the period strictly required for processing. You can also, for legitimate reasons, oppose the processing of your data.

Processing of personal data
The processing mentioned below is not necessarily all the processing of personal data as described in the law of 1978; however, for the purposes of transparency, we have specified the processing of personal data as well as the anonymous processing that we carry out. The data will be kept for the period strictly required for processing. You can also, for legitimate reasons, oppose the processing of your data.

Newsletter 
Purpose:  The information gathered on this form is stored to allow you to receive information that interests you and suggestions according to your centres of interest.
Required information: E-mail address
Optional information: First and last names, holiday themes, and any other information from you allowing us to target our communication better
Non-EU transfers: This operation is technically conducted by a company based in the United States, Mailchimp, that has developed an effective newsletter management service. This company therefore deals with the technical part of sending out the e-mails and hosting the data (first name, e-mail, ip address, etc.). Mailchimp will never send an e-mail to users registered on our data list.

Contact form
Purpose:  The information gathered on this form is stored to allow you to interact with our departments and enable them to send you answers in accordance with your preferences.
Required information: First and last name, address, post code, city, country, e-mail
Optional information: Telephone, title
Non-EU transfers: No. The information is stored on our tourist information system. Data retention security is implemented.
 
Processing of non-personal data
The editor uses non-personal data to improve the use of the website and respond to your needs more fully. Non-personal data can be: IP address, website search, point of entry and website browsing activity, etc.
Non-personal data is collected using analytics and advertising tools that have their own general terms and conditions of use and policy for processing personal and non-personal data (Google Analytics, Facebook)

Cookies
When you visit our site, information relating to your browsing activities may be saved in the form of files called cookies placed on your device (computer, tablet, smartphone, etc.), in line with the choices you have made concerning whether to accept these cookies – choices that you may change at any time.

What is a cookie?
A cookie us a small text file containing a variety of information. It is placed in the memory of your device (computer, tablet, smartphone, etc.) by the server of the website visited or by a third-party server (web analytics service, etc.).
It allows your device to be identified on subsequent visits to the site for as long as the cookie is valid or stored. If you choose to allow them, third-party companies can also place cookies on your computer (e.g. Google Analytics, Facebook, etc.).
Irrespective of the type of cookies, only the cookie issuer is able to read or change the information which is contained in them.

The different types of cookies used
Essential cookies: These are essential for the site to work properly as they enable access to restricted areas such as your personal account or your favourites.
It enables us to store information relating to forms which you may fill in on our site and to customise the site layout to the display preferences of your device.
Without these cookies, it would not be possible for you to use our site in the normal way.

Analytics or performance cookies: These cookies help us to understand how our site is used and how it performs and to improve its performance. They measure browsing activity (volume of traffic, sections and content visited, etc.). These cookies are extremely important as they enable us to provide you with a better user experience and even to detect browsing issues.

Social network cookies: Some pages on our site contain third-party plug-ins, which enable you to share content from our site with other people. The "Share" or "Like" buttons from social networks such as Facebook or Twitter are examples of these. We have no control over the process used by the social networks to collect information relating to your browsing activities on our site.
If you are a member of one of these networks, we suggest you consult the privacy protection policies of these social media so as to acknowledge the purposes of use, particularly advertising, the browsing information that they can gather using these application buttons.

Accepting or rejecting cookies
You can choose to accept or reject cookies being placed on your device by configuring your browser. You can also configure your browser to prompt you to accept or reject a cookie each time one is offered, before it is saved to your device.
You can also directly modify the choice of cookies authorised on the site: Update your consent

Important note: Please remember that the cookie settings of your browser may change the way our website functions and the services available to you. If your browser is configured to reject all cookies, you may not be able to make full use of all our services.
In this case, Grands Lacs Tourist Office shall not be held responsible in the event of reduced performance of the site and of its services resulting from the fact that the cookies necessary for the site's performance and which you have rejected or deleted cannot be saved or consulted.